Last Updated: October 2023

Introduction

Welcome to The Vault, a service provided by The Football Mental Health Alliance. We are committed to protecting your privacy and safeguarding your personal data. This Privacy Policy explains the type of information we collect, how we use it, and the measures we take to secure it.

By using The Vault website and services, you agree to the terms of this Privacy Policy.

Information We Collect

  1. Personal Information: This includes your name, email address, and any other personal details you choose to provide.
  2. Non-Personal Information: This covers data such as browser type, device type, and other non-identifiable parameters that are used for analytics and improving the website.
  3. User Generated Content: This refers to any material you submit to The Vault, such as feedback and comments.

How We Use Your Information

  1. Service Provision: To provide, maintain, and improve The Vault and its services.
  2. Communication: To send you updates, alerts, and promotional messages where applicable.
  3. Research & Development: To improve the content within The Vault, including mental health resources, training, webinars, and other tools.
  4. Legal Compliance: To comply with legal obligations, protect our rights, or in response to a legal process.

Security Measures

We use robust security measures to protect against unauthorised access, alteration, disclosure, or destruction of your personal information.

Data Sharing and Disclosure

Your data will not be shared with third parties unless:

  1. You have given explicit consent.
  2. It is required for legal compliance.
  3. It is needed to protect The Football Mental Health Alliance’s rights and properties.

Cookies

The Vault uses cookies to improve user experience. By using our website, you agree to the use of cookies in accordance with this policy.

Your Rights

You have the right to access, correct, or delete your personal information stored with us. You can also opt out of promotional communications at any time.

Policy Changes

We reserve the right to update or change this Privacy Policy. Any changes will be effective immediately upon posting the updated policy on The Vault website.

Contact Us

If you have questions or concerns regarding this Privacy Policy, please Contact Us.

Who we are

Our website address is: https://vault.thefmha.com

Embedded content from other websites

This site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

The resources and support provided in The Vault are designed to promote mental wellbeing and provide general guidance on mental health related to grassroots football.

However, the content is not intended to serve as specific mental health advice or replace consultation with a trained professional. If you or someone you know requires personalised mental health support, we strongly encourage you to consult with a licensed mental health professional or seek appropriate services in your area.

The Vault also offers signposting to help you find organisations that can provide more specialised assistance when needed.
Privacy Policy
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